Peloton is recalling both its Tread+ and Tread treadmills, following reports of 70 injuries and the death of a child.
About 125,000 treadmills are included in the voluntary recall. The company is advising customers to stop using the machines and to contact Peloton for a full refund or "other qualified remedy."
The U.S. Consumer Product Safety Commission issued a warning related to the Tread+ last month, after a child died in an accident involving the machine. The CPSC then began an investigation into the treadmills and found dozens of reported cases of injuries to small children and pets.
At the time, the commission issued a statement saying it "believes the Peloton Tread+ poses serious risks to children for abrasions, fractures, and death. In light of multiple reports of children becoming entrapped, pinned, and pulled under the rear roller of the product, CPSC urges consumers with children at home to stop using the product immediately."
The CPSC also released a graphic home security video that showed a young boy being pulled under a Tread+ machine. Although the boy is able to walk away from the incident eventually, it is heartbreaking to watch.
[Editor's note: Because it clearly shows harm being done to a child, we are not sharing the video here.]
Peloton initially pushed back against the CPSC's warning, calling it "inaccurate and misleading."
Now, though, the company has reversed course.
"I want to be clear, Peloton made a mistake in our initial response to the Consumer Product Safety Commission's request that we recall the Tread+," said Peloton CEO John Foley. "We should have engaged more productively with them from the outset. For that, I apologize."
"We believe strongly in the future of at-home connected fitness and are committed to work with the CPSC to set new industry safety standards for treadmills. We have a desire and a responsibility to be an industry leader in product safety," he continued.
"The agreement between CPSC and Peloton is the result of weeks of intense negotiation and effort, culminating in a cooperative agreement that I believe serves the best interests of Peloton and of consumers," said Robert S. Adler, Acting Chairman of the CPSC.
If you have a Peloton treadmill, you can contact the company for a full refund.