It shouldn’t be this hard to buy tickets to see a concert, but here we are. If you’re hoping to snag a seat for the Taylor Swift Eras Tour and you’re not a millionaire, you’re pretty much SOL—or so it seems, anyway.
Pre-sales for a handful of dates for the tour began Tuesday, but infuriated Swifties are reporting that Ticketmaster has been crashing and freezing during the purchase phase. Customers have taken to social media to complain about Ticketmaster not loading or allowing them to access tickets, despite having a pre-sale code for verified fans.
Oh, and if you’re a Capital One cardholder and you thought you were going to be able to get your tickets on Tuesday (it’s me, hi, I’m the problem it’s me), you’re also SOL because the system crash means you have to wait until today, Wednesday, at 2 p.m. local time to try again.
Ticketmaster told CNN Business that the “site is not down” and that “people are actively purchasing tickets.”
Ticketmaster released a statement Tuesday afternoon on Twitter, writing that “there has been historically unprecedented demand with millions showing up” to buy tickets for Swift’s tour. It told customers still waiting in the virtual queue that it is moving and to “hang tight.”
“Fans who have received a code to the TaylorSwiftTix Presale should login and access the queue through the link they received via text rather than entering through the Ticketmaster homepage,” the company said. “This will ensure an optimal shopping experience.”
Basically, at this point, even if you’re “lucky” enough to be #2,456 in line, you have to be willing to sign over your life savings, your firstborn child, and give the Ticketmaster witch doctors a vial of your blood if you’re hoping to buy tickets.
But you’re not alone! So that’s…something, I guess.
The US leg of “The Eras Tour” begins March 18 in Arizona and wraps August 5 in Los Angeles. Maybe if we’re all lucky enough, we can stand in a nearby stadium parking lot for less than $500 and hear the soft echoes of all the more fortunate people living out our Swiftie dreams.
If you need me, I’ll be playing the role of Pathetically Hopeful Capital One Cardholder/Crypt Keeper Refreshing Browser until 2 p.m. today until I give up and plan a big speech for my daughter about how Santa can’t guarantee concert tickets. May the odds be ever in your favor!