Jergens Recall: Here's What You Need To Know

Some types of popular skin moisturizers are being recalled due to possible bacterial contamination—here’s what you need to know about the Jergens recall.

The Food and Drug Administration is asking consumers to check their three-ounce and 10-ounce bottles of Jergens Ultra Healing Moisturizer, because they could contain a bacteria called pluralibacter gergoviae. While this bacterium doesn’t typically cause harm to medically healthy people, it can cause infections in those who are immunocompromised and therefore more susceptible to infection.

Kao USA Conducts Voluntary Recall of Jergens® Ultra Healing Moisturizer https://t.co/GKKQ5WTgaI pic.twitter.com/NtBU5mYBOq
— U.S. FDA Recalls (@FDArecalls) March 21, 2022

Jergens manufacturer, Kao USA, is “urging consumers to discontinue use of the recalled lotion” as a precautionary measure.

If you have a bottle of Jergens Ultra Healing Lotion, here’s what you need to check:

If you own a three-ounce or 10-ounce bottle
If that bottle has a product code on the back that begins with “ZU”
If that bottle was manufactured between October 1-October 18, 2021

If any of the above criteria pertains to your bottle, dispose of the lotion ASAP.

“Further investigation to determine the scope of the issue is still ongoing,” the FDA said in a statement about the Jergens recall. “However, Kao USA Inc. promptly took the precautionary step of issuing a voluntary recall of the affected product by removing the product in question from warehouses, working with retailers to ensure the product is removed from store shelves, and proactively notifying consumers.”

Consumers seeking information about the Jergens recall or a refund should call toll-free 1-800-742-8798. If you’ve experienced an adverse reaction due to the use of this product, please report it to the FDA’s MedWatch Program by either calling 888-463-6332 or submitting an online report here.